Booking:

- Treatments are not suitable for anyone under the age of 18 & appointment will not be made for clients out with this criteria.

- Booking can be made via our                    or by                     directly.

- All appointments require a £50 non refundable deposit in order to secure your booking, the remaining balance of treatment will be payable on the day of your appointment.

-On receipt of your deposit you will receive an email confirmation & electronic consent form which you should complete prior to arriving at your appointment.

-Further assessment on the day of your appointment will also take place to ensure safety and suitability for treatment.

 

Cancellation/Rescheduling:

By the client:

- Please notify of cancellation or rescheduling at your earliest convenience. 

- Rescheduling: Your deposit will be transferred to your next appointment if you give more than 24 hours notice of your appointment.

- Cancellation or late rescheduling: If you are cancelling or have given less than 24 hours notice for rescheduling, your deposit will be lost & another required to secure your next appointment.

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By the clinic:

- If we are responsible for cancelling your appointment for any reason, deposit will be protected and transferrable to next available clinic date.

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Late arrival:

- Please arrive to clinic at least 5 minutes prior to your appointment time. This ensures we can take you on time and can complete mandatory pre treatment assessment.

- Arrival of more than 5 minutes late for your appointment, will result in appointment cancellation and appointment will have to be rescheduled (some of the adverse risks/complications of rushing these treatments are unthinkable- we would not take those chances so treatment will not go ahead!)

- If persistent late arrival occurs, we may ask for full pre-payment of treatment cost for any future appointments