About your Practitioner
Erika Cunningham; Graduated in 2018 with BSc (distinction) Adult Nursing.
NMC registered nurse prescriber with ongoing NHS experience, specialising in infectious diseases & blood borne viruses.
Erika has a personal & professional passion for skin health & aesthetics. Our ethos is to ensure we achieve subtle, natural results that elevate confidence, support positive psychological wellbeing & improve quality of life.
Booking, Cancellation & Late Arrival
Booking:
- Treatments are not suitable for anyone under the age of 18 & appointment will not be made for clients out with this criteria.
- Booking can be made via our or by directly.
- All appointments require a £50 non refundable booking fee in order to secure your booking, the remaining balance of treatment will be payable on the day of your appointment.
-On receipt of your booking fee you will receive an email confirmation & electronic medical/consent forms which you should complete prior to arriving at your appointment.
-Further assessment on the day of your appointment will also take place to ensure safety and suitability for treatment.
-For skin/treatment consultations, your booking fee will be redeemable against any products or treatments ordered or booked within 1 week of your consultation, this will be non refundable after this timeframe.
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Cancellation/Rescheduling:
By the client:
- Please notify of cancellation or rescheduling at your earliest convenience.
- Rescheduling: Your booking fee will be transferred to your next appointment if you give more than 24 hours notice of your appointment.
- Cancellation or late rescheduling: If you are cancelling or have given less than 24 hours notice for rescheduling, your booking fee will be lost & another required to secure your next appointment.
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By the clinic:
- If we are responsible for cancelling your appointment for any reason, booking fee will be protected and transferrable to next available clinic date.
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Late arrival:
- Please arrive to clinic at least 5 minutes prior to your appointment time. This ensures we can take you on time and can complete mandatory pre treatment assessment.
- Arrival of more than 5 minutes late for your appointment, will result in appointment cancellation and appointment will have to be rescheduled (some of the adverse risks/complications of rushing these treatments are unthinkable- we would not take those chances so treatment will not go ahead!)
- If persistent late arrival occurs, we may ask for full pre-payment of treatment cost for any future appointments